Get personalized attention for each of your shipments

Customer service ensures a quality experience, providing you with quick responses to expedite your shipping processes. modal where the user can access e-mails to communicate with the Envia team.
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Personalized assistance

Create support tickets to get assistance on specific topics.

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Communication via email

Email us with your problem, and we will get back to you as soon as possible.

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WhatsApp support

Contact us via WhatsApp for assistance

How can I generate a ticket?

Generate a ticket to have direct communication with the support team and solve specific problems of your logistics.

Contact module

If you are a new user, we will assign you a specialized person to solve your doubts, do not hesitate to contact us.

Get answers from our help center

Find quick answers to your questions with our wide range of resources: FAQs, help articles, video tutorials and more.


Contact us

Our sales and support team is always on the lookout to answer your questions

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